We ship our jewelry in Texas, USA for worldwide delivery. All of our solid gold jewelry (10K, 14K, 18K, platinum) is made to order. Processing time: Usually takes 2-3 weeks. Shipping Time: 1.Standard Shipping Time: 5-7 business days with free USPS shipping within the United States. 2.For international orders, the time will vary, usually within 7-10 business days as well. Transaction Time = Processing Time + Shipping Time
Return & Refund
If, for any reason you are not completely satisfied with your order, Oveela Jewelry offers a 45-day return guarantee for online orders. For more information on return conditions, please click Refund and Returns Policylicy。 To begin returning items, you can contact us at Service@Oveela.com. If your return is accepted, we will send you a return shipping label along with instructions on how and where to mail the package.
Items returned without prior request will not be accepted. Once we have received and reviewed your return, we will notify you and let you know if the refund has been approved.
100% Secure Payments.
We conduct secure transactions with PayPal through the Stripe Payments system, and Flexible Payments: Klarna, Afterpay are available for qualified customers.
Customer Service
If you have any questions while shopping, or after receiving, You can live chat, or ticket, 7/24 hours a day.We will respond to messages as soon as we receive them.